The problem
What was broken, who it affected, and how you knew. Lead with data or a user quote if you have one.
My role
What you owned, who you worked with, and the decisions that were yours.
Process
Show how you thought, not just what you made. Research, explorations, dead ends, and the moment it clicked.
- Research: interviews, analytics, audits
- Exploration: sketches, wireframes, concepts
- Testing: what you learned and changed